En la instancia, habló de la mega experiencia que ha significado la pandemia en su área; del estrés que significó para los equipos de SONDA apoyar más que nunca a los clientes en la aceleradísima transformación digital que requerían; y sobre los millennials y la retención del nuevo talento, profesionales jóvenes que a veces son más deseados que una estrella del fútbol.
Nowadays, a well-structured service desk is the backbone of reliable IT support. Moreover, efficient management minimizes downtime, accelerates issue resolution, and improves user satisfaction. With these solutions, businesses can transform their service desk into a strategic asset by adopting proven methodologies and leveraging expertise from industry leaders like SONDA.
The digital software industry has become the foundation of modern business success, reshaping operations and delivering exceptional customer experiences. With innovative tools and platforms, companies can innovate, remain competitive, and respond to constant market changes.