The continuing evolution of information technology results in specialized staff with field experience in the integration of various components being required. They are needed to maintain operational continuity in technological environments, mitigate the down-time risks, and maximize ROI.
The high turnover of specialist staff makes them very valuable, and companies make tremendous efforts to keep them. However, even under these conditions there can be no assurance that all technological aspects are covered, and potential failure points may appear.
Our Software Support Specialist service provides technical assistance to our customer`s IT platform manager, to maintain or increase operational continuity of a software solution that supports a business function.