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SAP BASIS Management

Servicio integral que asegura el funcionamiento de su plataforma SAPAn integrated service to ensure that your SAP platform performs.

What does this service cover?

An integrated management service that ensures your SAP platform performs correctly, provided by a multidisciplinary team that streamlines operations and safeguards your business continuity.



The SONDA SAP Basis Management service comprises management, monitoring and support for the customer’s SAP application, where this infrastructure can be hosted at a SONDA Datacenter or another Datacenter.

This is a complete solution, so SONDA also provides: Operating system management, database management, granting licenses, providing the infrastructure (hosting/housing/cloud) and performing backups. Furthermore SONDA provides a consultancy service to define the best implementation or migration strategy.

What do we do?

  • Regular operational tasks
  • Management of roles, users and security
  • Direct escalation of problems with SAP
  • Maintenance tasks and improvement proposals
  • SAP BASIS Consultancy services
  • Change management during improvement implementation
  • Operational support 7×24
  • Management reports
  • Database administration
  • Project management and execution

Some solution benefits

An integrated service

Improves business

performance and the end-user experience.

Enables IT staff

to focus on the business.

Optimizes IT costs

Provides simplified management

that enhances visibility and control


management and monitoring tools

Our Experience

Success storiesVer Mas Casos

Important Chilean copper producer remains at the technological forefront of the mining market with support from SONDA

Client: Important Chilean copper producer Industry: Mining Solution: SAP

Learn how to