Control all your mobile service processes with an innovative solution, which aims to reduce variable operational costs and thus improve customer service and service delivery.
Mobile Solution is the ideal solution for those who want to improve the management of their field based services using a web-based portal, or through the company’s network, using mobile technology. The SONDA solution saves time for the company as it reduces travel, streamlines services, provides real time performance data and significantly improves operating costs, which also improves corporate image.
MS will avoid the operational complexity caused by technological developments. MS provides you with all the expertise of SONDA IT and solutions that are efficient according to the industry.
SONDA has created Platinum, Diamond and Manager versions, in order to offer the customer more choice. There are various models available and customers can choose whichever best suits their company:
The Platinum version has various types of service order, and can be adapted to the requirements of any vertical market segment.
The Diamond version can read and bill simultaneously.
On-line and off-line options are also available.
The Manager version centralizes all field operations in a single console, enabling unified management with an overall perspective of orders and teams in the field. It performs dispatch, tracking and interaction in real time.
The on-line option is available in areas with cellular coverage, and after reading the data, this can be immediately sent to the company’s commercial system.
The off-line option is recommended for areas without cellular coverage, which are usually rural or remote areas. The calculations are performed on the mobile device used by the professional in the field and are immediately sent to the company’s commercial system.
Value for your company