A successful digital transformation process starts with an evaluation of the ICT platform

A successful digital transformation process starts with an evaluation of the ICT platform

According to Oxford Economics data, 84% of customers identify Digital Transformation (DT) as critical to their organizations. However, only 15% have a network prepared to deal efficiently with these processes.

IDC has research indicating that failures in ICT infrastructure cost US$100,000 per hour on average.

Therefore, developed countries such as the USA have established practices where it is essential to maintain the communications network with correct visibility, using a lifecycle management model, protecting and optimizing, as appropriate, the existing legacy network, and above all keeping vulnerabilities under control. This management model improves operational efficiency, reduces risk and efficiently resolves network problems about 80% faster. This enables a value scheme to be integrated for the customer, and appropriate measures to be taken when continuous monitoring triggers warnings. So the assumption is to start by correctly identifying the pool of network assets, and then present the priority corrective measures that meet the customer’s business objectives.

Organizations require increasing specialization to operate their networks, with the aim of making the experience simpler and more reliable for the end user. This requires a suitable ICT architecture that is both flexible and robust, and network devices capable of supporting the thousands of devices that connect to them, to ideally provide the user with a friendly, efficient, fast and above all, secure user experience.

However, the end user is rarely aware that the network suffers from constant internal and external attacks, or that transferring their data exposes it to infrastructure vulnerabilities, or that their network uses old equipment that is incapable of providing a high-speed service with uncontrolled risks. Accordingly, today’s industry focuses on implementing digital transformation with the support of specialized suppliers, who can overcome the obstacles and grow according to the priorities defined by the customer’s digital strategy. The main objective is that everything that can be connected to the Internet is connected, that what makes sense to automate is automated, that systems are able to analyze big data, while always protecting end to end data security.

IT suppliers believe that best DT practice is to put technology at the service of the customer, so that it can be aligned with their business needs.

It is suggested that this can be achieved by starting the process with a conversation, to understand the customer’s objectives and strategy, and then undertake a survey of the existing systems and evaluate the business criticality of each device and network segment. By the end of this process, we will have various recommendations and suggestions, so that the customer can deploy the recommended measures covering security, lifecycle & asset management, and asset protection.

We propose providing advice that affords sufficient visibility to establish courses of action and priorities, in order to ensure that the transformation process is aligned with the objectives of the business, and to achieve efficient DT processes that protect the organizations’ ICT investmen

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