Managed Server Services

Some of the major IT challenges facing companies today are achieving higher availability, improving utilization and avoiding IT asset obsolescence. Several studies have shown that the most efficient way to deal with this challenge is through outsourcing infrastructure services. This transfers the responsibility for various aspects of IT infrastructure, such as the acquisition, installation, migration, implementation, support and maintenance of expensive and complex servers.

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Meanwhile, you need to address other problems, such as service levels to meet business needs, where your servers need to support your application and data processing requirements. The decision to transfer these responsibilities to a specialized supplier such as a SONDA solves various important business requirements, such as reducing IT costs and liberating working capital. This service guarantees the constant availability of leading edge equipment and avoids losses from technical obsolescence, theft and damage. It also results in more efficient support and management for your servers.

Our Server Managed Device Services consists in outsourcing services for departmental and mission critical Intel servers, along with all the components necessary for their operation, such as disk arrays, backup and SAN connectivity units and the necessary software.

This service includes server procurement, dispatch to our customer's premises, installation and commissioning, consulting, data and application migration, preventive and corrective hardware maintenance, customized support for the system administrator, equipment replacement when failures exceed agreed service levels, equipment removal from your premises at contract termination, insurance against damage and providing regular information regarding the contracted equipment, allowing you to control its useful life and location.