Companies find it expensive and complex to keep staff available for scheduled activities on distributed operational platforms in a timely, effective and controlled manner. Regardless of whether these are massive or individual, or involve hardware or software.
The implementation of activities grouped under the acronym IMAC – Installs, Moves, Adds, Changes – in an improper manner can affect user productivity and business operational continuity. A vital resource is therefore a supplier who has the personnel, experience and resources needed to perform these in an optimal manner.
SONDA executes scheduled activities such as installation, movement, upgrade, and change on IT platforms in a timely, efficient and controlled manner, to agreed service levels, and for the benefit of end users and the common service equipment employed by customers.