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BPM – Business process management

Do you need to model, organize, document and continuously optimize your business processes?.

Pensando en centrar la gestión en los procesos de negocios para lograr su optimización, es que en SONDA ofrecemos una solución de BPM que utiliza métodos consagrados y herramientas de punta para todas las prácticas de gestión de procesos de negocios.

Para SONDA, BPM (Business Process Management) es una metodología que propicia una visión integrada de la administración del ciclo de vida de los procesos, procurando maximizar la eficiencia y efectividad del negocio, usando la tecnología como medio para promover el control, agilizar los cambios, mejorar la visibilidad de los procesos y optimización a través de un proceso de mejora continua.

Nuestra metodología de BPM consiste en 4 etapas principales:

  • Modeling the process

At the first stage, the sequence of steps required for a given business process to meet its goal is defined. These tasks are organized in order to comply with a predetermined procedure. When the current process has been defined, it is evaluated and reengineered to optimize it.

  • Automation

At the next stage, tasks are automated, where possible. This ensures that these tasks are correctly completed and helps to eliminate human error.

  • Execution

At this stage the new process is implemented, verifying that users correctly perform their roles in the new process.

  • Optimization and Monitoring

In the final stage, the process is evaluated to ensure that it complies with the expectations of optimization. It is then subject to a continuous improvement process, where appropriate adjustments are made to achieve an optimal result in accordance with the requirements of the business process.