Multicaja faces growth and increased demand thanks to SONDA’s cloud solution

Client: Multicaja Industry: Retail Solution: Cloud Empresarial

Summary

Multicaja, a Chilean company that operates as transaction broker, currently has over 50,000 outlets through which it is possible to carry out transactions with banks, trading houses, and service companies, among others. The steady increase in demand for its services made it necessary to implement a platform with greater resources to maintain the quality and efficiency of the business to match the sustained growth in demand for the company’s services.

Client Profile

Multicaja is a Chilean company founded in 2007 which aims to connect online different businesses with companies that provide services, operating as a true transaction broker.

The company, through its subsidiaries, currently has over 50,000 outlets through which it is possible to transact with banks, trading houses, service companies and others.

www.multicaja.cl

Business Need

The company needed a service that allowed it to deploy a platform with greater resources to maintain the quality and efficiency of the business. Specifically, it required a system to support the increased demand for services and customers in specific periods, more safely, and that could be expanded into sales outlets throughout the country, as well as toward future projects and/or businesses. This process could not be delayed for long, as it was essential to obtain an optimum performance (efficient and cutting-edge) of their current operations and transactions.

In its line of business, technology is a critical success factor, and thus, the company was aware that it is imperative to have the best service.

Solution

Given that increasing the capacity of its platform would have taken too long, Multicaja seriously evaluated a cloud computing option, guaranteeing higher performance and security.

For this, it implemented the Virtual Server solution of SONDA’s enterprise cloud, which consists of a flexible virtual infrastructure that enables running business applications within the cloud, getting all the benefits of it, reliably and safely.

Unlike the traditional model, the Virtual Servers of the Enterprise Cloud grow or diminish in minutes according to demand, allowing Multicaja to quickly implement new projects and support the exponential increase of their operational demand. All of this with the option of doing it themselves via their self-service portal or via the SONDA team.

Results

“The partnership Multicaja established with SONDA allowed us to migrate all our applications in less than 36 hours, we were able to double the number of transactions and, in some cases, carry out these processes 30 times faster, as some of the applications run on solid state drives, avoiding the collapse of the service, and without affecting the over 30,000 sale outlets we had at that moment.

Today we have a strong high availability platform in our transactional core, with good levels of performance and stability, which also allows horizontal scalability in case of failure. In addition the implementation of cloud computing helped us reduce our infrastructure costs, paying only for the effective use of resources.

Today, when implementing new projects we have a fast platform that supports the elasticity of large growths our company might face in the future.”

Pamela Cuzmar – Technology and Operations Manager, Multicaja.

Benefits

Reduced time to market and faster deployment: The partnership Multicaja established with SONDA allowed the company to migrate all their applications in less than 36 hours, which enabled them to double the number of transactions and, in some cases, carry out these processes 30 times faster, as some of the applications run on solid state drives, avoiding the collapse of the service, and without affecting the over 30,000 sale outlets we had at that moment.

Access to safe and reliable platform: In addition, SONDA’s solution allowed them to have a strong high availability platform in its transactional core, with good levels of performance and stability, which also allows horizontal scalability in case of failure.

Cost Reduction: Cloud computing implementation helped reduce infrastructural costs, paying only for the effective use of resources.

Greater speed, scalability and flexibility: Today, when implementing new projects, Multicaja has a fast platform that supports the elasticity of large growth our company might face in the future.

Testimonial

“We evaluated the various alternatives in the market, and finally decided on SONDA, mainly due to the advantages and differences they offered in relation to other market solutions, product strength, vast experience, high standards of quality and safety in the provision of IT services to medium and large-scale businesses, both in Chile and throughout Latin America.

We considered the benefits of having SONDA’s virtual platforms, allowing the technological resources needed to support the exponential growth of our company’s operations.”

Pamela Cuzmar – Technology and Operations Manager, Multicaja.