Latin American IT Services Leader
SONDA is the largest Latin American company in IT services and systems integration.
Expansion started in 1984 and SONDA is currently present in 9 countries, with over 1,000 cities under coverage, setting up one of the most complete IT services network in the region, with nearly 11.000 employees, with half of them being based in Brazil.
What makes us different is not just technology itself but the value that we add tofor our clients by developing solutions and providing services through the good use of hardware, software and communications tools that the technology provides. In this process of adding value, it is essential to knowbe aware of the reality and needs of the clients, on the one hand, and to have the knowledge and know- how generated by our skills and experience.
In SONDA, we are able to offer our customers access to the best tTechnologies inon the market and we have certifications for integrating, installing, developing, managing, supporting and operating a wide range of solutions, applications and services related to these technologies.
SONDA now has 36 years of history, always producing positive results and sustained growth. Today, we comprise an extensive IT services network with about 11,000 people, providing coverage to hundreds of cities in nine countries, from the Rio Grande to Cape Horn.
This represents a guarantee for providing our customers with a reliable service with a long-term vision, and every day reaffirming our commitment to continue accompanying them in the development of their businesses for many years to come.
We often exceed the terms of contracts with our customers, providing timely responses to unforeseen situations that require solutions not originally contemplated. In this sense, we act with responsibility and diligence and, caring for the interest of the company, we first seek the most suitable solution before adapting the contractual terms to the new scenario, an attitude that has been especially appreciated by our clients.
SONDA's knowledge base benefits from the alliances and agreements it has with leading manufacturers and suppliers, so that our professionals and customers can have access to state-of-the-art technology. This also aloudsallows the specialized support of different hardware and software platforms and the natural evolution of the solutions that SONDA provides and which can be integrated with others' products.
We have strategic alliances with the principal brands of IT products and devices, including Microsoft, HP, SAP, IBM, Intel, Cisco, EMC, VMware, Autodesk and Oracle. Besides our traditional partners, we have specific alliances towards large technology integration projects or alliances that provides us with applications for some markets, according to the needs of a certain project.
SONDA has the financial strength necessary to continue growing and undertake highly complex projects that require substantial investments. We have a high level of recurring revenue related to long-term contracts and good financial management that results in a healthy availability of cash and a low debt ratio.
SONDA has a large installed based in the region with over 5,000 active customers; these include the leading companies in Latin America, belonging to a wide range of industries and markets.
SONDA has a large installed based in the region with over 5,000 active customers; these include the leading companies in Latin America, belonging to a wide range of industries and markets.
This, added to our sector and regional diversification, enables us to considerably reduce the volatility of our revenues.
Our customer service culture, the closeness we have consolidated with our clients and our long-term vision, have enabled us to establish tight links.
We have tried to position ourselves as technological partners of our clients in order to obtain from them knowledge of their business and needs, to contribute with our abilities, the technological knowledge of our professionals and the know-how accumulated over our life-time.
In SONDA we seek to develop our staff in an integral way, the primordial base for good long-term relations with clients, favoring an optimum use around our principles of the talent within our organization.
Of the nearly 10,000 people making up our organization, 80% of them are professional IT specialists and have a deep knowledge of different markets and industries, which allows us to offer the most suitable solutions for adding value for our clients.
The company's regional consolidation brings with it a greater mobility of its executives and technicians, which clearly helps to strengthen the interchange and transfer of know-how and our corporate culture, generating a cohesive and integrated organization.
We have a highly-qualified board, management and staff, mainly comprised of professionals and technicians who were born, grew up and developed in Latin America, with broad experience in both the use of IT and in different regional industries and places.
As economic incentives play an important role in the compensations scheme, the company has an incentive plan for its executives based on meeting annual objectives, individual performance and contribution to the process of creating value.
The executive team has been working for SONDA byon an average of 15 years.
