Over the years, SONDA has consolidated itself as a regional company, with presence in the most relevant Latin American markets, building a network of consistent services that are structured through the industry’s best practices such as ITIL, CMMi and ISO:9001.  SONDA is currently the leading Latin American network in IT services.

The management autonomy required for local decision-making, characteristic of SONDA, gives us the agility required to meet the needs of our clients in each one of the markets we have operations in. Our business units have local level decision capability, which results in great flexibility to support our customer’s decision-making, especially when combined with the shared resources of our regional network.

Our Service Network:

• 9 countries with direct presence
• 18 commercial offices
• More than 200 client service points
• More than 500,000 IT assets in service
• More than 400,000 monthly events reported to our support network